Lunarbets (otherwise referred to herein as "we," "us," "ours") respects the privacy of our members (otherwise referred to herein as "you," "your," "yours") and is committed to protecting your personal information.
We may use your personal information and data together with other information for the purposes of:
Lunarbets will take all reasonable steps to protect and secure your information. We will only disclose personal information to other companies within associated or subsidiary companies and to business partners, successors in title to our business, and suppliers that are engaged to process such information on our behalf.
When you create a Lunarbets account, this helps us do the following: make credit decisions about you, prevent fraud, check your age and identity, and prevent money laundering. Note that we may use third parties, including credit reference agencies, who will record any searches on your file.
We may also make inquiries and disclose details of how you conduct your account to such agencies, security organizations, and any other relevant third parties for fraud and money laundering prevention.
Any and all forms of communication between you and our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
Cookies contain information that is transferred to your computer's hard drive. They are necessary in order for use to improve our Website and to deliver a better, more personalized service. Without some of these cookies, our website would cease to operate.
If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings to block cookies (the process you follow will differ from browser to browser). If you would like more information on how to do this please visit http://www.allaboutcookies.org/.
Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.
Some of the data processors engaged to process personal data may be based outside of the European Economic Area (EEA). Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our (or our suppliers or sub-contractors) processing your personal data outside the EEA.
We are entitled to share the information we have on you, which includes personal data and betting history, with the regulator, sporting bodies and other bodies, including the police, in order to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties to the United Kingdom eGaming Compliance.
In order to comply with Lunarbets' legal and regulatory requirements and Lunarbets' own internal risk management procedures, we will retain information for a period of time (generally not more than six years) after closure of your account.