Although we have set out the rules below to protect Lunarbets and our users from abuse, we will always take a common sense approach in dealing with any of your issues. Please feel free to contact us to discuss or learn more about any of the rules below.
Lunarbets reserves the right to cancel any bet that was made on an obviously “bad” line or odd.
Although we will make our best effort to prevent the listing of any started event, Lunarbets reserves the right to cancel any bet that was made after the event started.
This rule does not constitute an opportunity to “freeroll” the Sportsbook. Bets made a few seconds into a match in which no significant events are taking place (i.e. the first seconds of an e-sports Starcraft match) does not give cause for bets to be cancelled.
All judgment is at the sole discretion of Lunarbets. A player will never benefit by betting a started match with the intention to reference this rule when it loses.
Bets are graded only after the event is final.
The winner of an event will be determined on the date of the event’s conclusion. Lunarbets does not recognize any “overturned” or “protested” decisions.
No one under the age of 18 is allowed to make a bet.
Minimum and maximum bet amounts on all events will be determined by Lunarbets and are subject to change without prior written notice. Lunarbets also reserves the right to adjust the limits on individual accounts.
Lunarbets assumes that the information given upon sign up, settings, and cashier is accurate and up-to-date.
In the event that funds are credited to a customer’s account in error, the customer should notify Lunarbets as soon as possible. Bets made with these erroneous funds are subject to cancellation.
Members are responsible for their own account transactions. Please be sure to review your bets for any mistakes prior to pressing the confirm button. Once a transaction is complete, it cannot be changed.
Lunarbets does not take responsibility for any missing or duplicate bets made by the client. Clients may review their bets on the Betting History page after each transaction to ensure that all confirmed wagers were accepted.
Disputes must be submitted within seven (7) days from the date the bet in question has been graded. No claims will be honored after this period.
Each client is wholly responsible for maintaining the secrecy of his or her login credentials. Any transaction confirmed by third parties shall stand. In the event that a customer suspects a third party may have their password, the customer may ask Lunarbets to temporarily lock their account.
In some games where a draw (or tie) price is offered (i.e., most soccer games), if the event results in a tie, only the bettors that bet the draw will be paid as winners. Those who wagered on either participant to win will lose their bet.
In games where a draw (or tie) price is not offered, bets will be refunded unless a price on the draw is offered.
Although rare, Lunarbets reserves the right to suspend or cancel a customer account without prior notice and return all funds.
You are not allowed to make any transaction at Lunarbets that are not in good faith or is an attempt to defraud the company, regardless of whether or not it causes us harm.
If Lunarbets believes that any customer has intentionally acted in bad faith or has engaged in fraudulent activity, Lunarbets reserves the right to take any necessary steps. Lunarbets has the right to cancel any bet perceive to be placed in a fraudulent manner in order to circumvent our bet limits and/or system regulations. In the event that your account receives funds in error, Lunarbets reserves the rights to recover these funds at anytime.
You may not, under any circumstance, create multiple accounts for the purpose of defrauding Lunarbets. This includes, but is not limited to, multiple accounts created to circumvent our betting limits or multiple accounts created to take advantage of our affiliate program. Accounts created to defraud Lunarbets, as decided in our sole discretion, run the risk of having the offending bet(s) cancelled from those accounts and/or those accounts being permanently closed.
In the event that your account receives funds in error and needs to be recovered, Lunarbets reserves the right to treat multiple accounts belonging to a single user as one when recovering funds.
Lunarbets identifies and communicates with our clients via the email address registered in their account.
It is the responsibility of the customer to maintain an active and unique email account and to ensure that this email address is up to date on the settings page. Each client is responsible for maintaining the security of his or her email account to prevent the use by any third party.
An event will take bets regardless if it is placed under the wrong league or sport. As long as the two participants are correct, all bets still stand.
If an event is not played on the same date/postponed/cancelled as announced by the governing body, then all wagers on the event are cancelled.
If an event is posted by Lunarbets with an incorrect date, all bets will stand based on the date announced by the governing body.
If the governing body reschedules a game at an earlier time than what they have previously announced, only the bets that were placed before the rescheduled game will stand. The scheduled game by Lunarbets will remain on the website, but all bets made at the time that the said rescheduled game takes place and after that will be considered as void and will be returned.
Bitcoin users pay no fees for deposits or withdrawals.
Lunarbets reserves the right to request valid proof of identification from all players.
Customers have the right to self-exclude themselves from Lunarbets.
Any funds added to your account via a promotion or bonus have no rollover requirement and are available for immediate withdraw, unless otherwise noted.
By opening an account with Lunarbets, customers enter into an agreement with Lunarbets to abide by the site rules.
If a sport-specific rule contradicts a general rule, then the general rule will not apply.
All rules and regulations are subject to changes and revisions by Lunarbets without prior written notice.
In the case where no listed rule can be applied, or no rule makes sense in a given situation (unique or undefined situation), Lunarbets reserves the right to apply their sole judgment on how to handle such situation. All judgments in this case will be handled consistently across all users/accounts.
In the case of ties for multi-outcome props, dead heat rules will apply. For more information, please see http://www.betting-explained.com/dead-heat-rules-explained/.
NBA Games must go at least 43 minutes for bets to be valid. For all other basketball leagues, games must go at least 35 minutes.
If the entire game is not completed, bets on periods will be valid as long as the entire period is played.
The final score determine the winners and losers of a basketball game (including overtime) provided that the game has gone the minimum time as specified above. If the game is suspended after the minimum time is played and not resumed the same day, then regardless of whether the game is completed at a later date, the score when the game was halted will determine the betting results.
If play is suspended before the minimum time has been reached and not resumed the same day, all bets will be cancelled and all funds refunded.
All bets on the game and the second half will include overtime scoring.
All events must be played on the scheduled date and at the site to be valid.
The start dates and times for video game matches are an estimate and are not guaranteed to be correct. If a match is suspended or postponed, and not resumed within 48 hours from the actual scheduled start time, then bets on the match will be refunded. Matches rescheduled more than 48 hours past the original start time will result in a refund of all wagers. The new schedule is verified by two independent sources.
When the name of a player or team is misspelled, all bets will be valid unless the name is obviously wrong.
If the league is listed incorrectly but the matchup is still correct, all bets will be valid.
If the same matchup occurs in both leagues, all bets will be graded according to the league specified.
If in an official match a player plays with a different nickname or alias (or on a smurf account), the result is still valid unless the player was not supposed to play that match.
If a draw option has not been made available then extra time will count—if played.
A spread in video game betting can be rounds/maps or other counting measures dependent on the game.
The winner of a Counter Strike match has to win the majority of the rounds that have been scheduled for bets to be valid.
If a match is not completed because of player retirement or disqualification, all bets on the outcome are still valid and will be based on the official declared winner. All bets on the spread or total will be refunded.
CS:GO matches are an exception to the aforementioned Player Retirement rule. In the case of Counter Strike, all ML, Spread, and Total wagers are cancelled in the event of a Team retirement or disqualification before all scheduled map rounds are played.
*A player substitution does not constitute a retirement or disqualification. In cases where single players must be substituted during the course of the match (for ddos, connection issues etc.), wagers will stand. Only in the case of a forfeiture will wagers be cancelled.
If the announced number of maps/rounds is changed, all bets on the spread or total are refunded. All bets on the moneyline are still valid.
If a player/team is given a walkover on at least one map before the match starts, all wagers on the moneyline and spread will be cancelled and refunded.
Walkovers do not include maps awarded to teams in an upper bracket as part of an E-Sports tournament.
E-sports can take up to 24 hours to grade. Two independent sources are used to verify results, ensuring that your wagers are always graded correctly.
An Over/Under in video game betting can be rounds, maps, or other counting measures dependent on the game.
Maps can occasionally be awarded due to tournament positioning, such as a Winner’s Bracket Advantage, or as a penalty to an opposing team. In such cases, where maps are awarded, bets on the result of the whole match or series, including spread wagers, will stand.
All users should be aware that the awarding of a map might appear to alter the structure of a match as a whole as it may be displayed in a specific position (Map 1 for example) where the official results are listed. Lines on map-specific wagers will be listed and graded according to their actual order of play (*This does not include the awarded map.).
For grading Football, winners and losers are determined by the final score (including overtime) as long as the game has gone at least 55 minutes.
If a game is suspended or cancelled after 55 minutes and not resumed the same day, then regardless of whether or not the game is completed at a later date, the score when the game was first halted will determine the betting results.
If the game is suspended before the completion of 55 minutes and not resumed the same day, all bets on the game will be cancelled and all funds refunded. If part of the game has finished (1st Quarter, 1st Half, etc.), those bets will be graded providing the entire period has finished.
All bets on the game and all bets on the second half will include overtime scoring.
Bets on the fourth quarter will not include overtime scoring.
As long as the game is played on the scheduled day, all bets are valid. In addition, if inclement weather pushes the start time past midnight local time and the game is still played, all bets are still valid. If the game is rescheduled, all bets are cancelled.
In the event of a draw as a the final result, moneyline bets on either team will be graded as a push.
Unless otherwise stated, all bets for hockey are for regulation time only and do not include overtime or penalty shootouts. If a line includes overtime, it will be clearly stated on the betslip; please check your betslip carefully. Penalty shootouts are considered part of overtime.
Games must go a minimum of 55 minutes for bets to be valid. If a game is suspended before 55 minutes is completed all bets are cancelled and refunded.
For period bets (quarters and halves) the period must be completed for bets to be valid, otherwise the bets are cancelled and refunded.
Goals in overtime or the shootout do not count towards bets on the 3rd period.
Fights must take place within one week of the listed date of the fight or bets will be cancelled and refunded.
Venue changes in the same country will not affect the status of pending bets. Venue changes to a different country will result in all bets being cancelled and refunded.
If the number of rounds in a fight is changed, all bets on the moneyline will still be valid.
A fight result may be revised or altered after initial presentation by the ring announcer. For betting purposes, results are not final until verified by officials at the fight’s venue. Any overturns of a fight decision based on appeal, suspension, lawsuit, drug test result, or any other reason is not recognized by Lunarbets.
When a draw (or tie) occurs, wagers on both fighters are refunded unless a draw was made available for betting.
Any fight that is deemed “no contest” will have all wagers refunded.
A total listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly two minutes and thirty seconds into a five-minute round. Thus, 1½ round would be two minutes and 30 seconds of the second round. If an over/under total lands on the exact half round total in a fight, the wager will be a push.
Any fight involving an extra round or “sudden victory” round will be included for valid bets.
All Rugby matches must go at least 80 minutes to have action. Pre-season matches that are scheduled to play less time are an exception.
If a Rugby match is postponed for more than 48 hours from the original starting time, all bets on the match will be cancelled and monies refunded.
Soccer match times are only indications and are not guaranteed to be correct. If a match does not start as scheduled, and does not start the same day, then wagers on the match will have no action and be refunded. The exception being any wager on whether a team advances in a cup competition, or raises the cup, will have action regardless of a suspended or postponed match.
If the wagering offer on a match includes the draw as a third option and the match ends in a draw, wagers on the draw will be graded as winners and paid, while wagers on either team to win will be lost.
Wagers will be decided on games with two 45-minute halves and any time the referee adds to compensate for injuries and other stoppages. Periods of extra time and penalty shootouts are not included.
Occasionally, tournaments, friendlies, or other matches may have time frames different than two 45-minute halves. If Lunarbets does not announce this special playing time before the start of the game all bets will be considered void and stakes returned.
If, in a game scheduled for two halves of 45 minutes each, a referee ends the game with an official result with what appears to be a time different than two halves of 45 minutes each, wagers will have action. If a referee declares a game abandoned for any reason, wagers will be void and stakes returned.
If a match is suspended before full time is reached, and not completed the same day, (local time of the match site) wagers on the outcome of the match are considered void and all stakes shall be returned.
Wagers related to just the first half will have action, only if the first half has been completed. However, in the case of a suspended match not resumed the same day, (local time of the match site) most other proposition wagers not strictly related to the first half will have no action. These will include, but aren’t limited to: corner kicks, offsides, players to be sent off, red/yellow cards, both teams to score, correct score, time of first goal, clean sheet, and specific players to score/not score.
A bet on both teams to score will be void in a suspended match, even if both teams have already scored. Propositions on the team to score first, or next, will have action if there is a goal in a suspended match.
A match must reach full time for wagers on the total number of goals scored in the match to be valid.
Wagers on the first half of a soccer match will include 45 minutes of play plus any stoppage time added by the referee at the end of the first half. If the first half is not completed, wagers shall be void and stakes returned.
Wagers on the second half of a soccer match will include 45 minutes of play plus any stoppage time added by the referee at the end of the second half. Extra periods, golden goals, and shootouts are not included in second half wagering. Goals scored in the first half do not count toward the second half wager.
A team name is followed by (OT), (OT only), or (ET), when there is 30 minute extra time period or any time the referee adds to compensate for injuries and other stoppages. It does not include penalty shootouts.
Aa team name is followed by “(Pen)” or “(Penalties)” for penalty shootouts only.
Corner Kicks that occur in periods of extra time are not included. Only Corner Kicks that take place during regulation time or any time the referee adds to compensate for injuries and other stoppages are included.
In a head to head matchup, one full set must be completed for Money Line wagers to stand. When less than one set is completed, all Money Line wagers will be cancelled and funds returned.
When betting “Sets,” if a match is not completed because of a player retirement or disqualification, all wagers will be cancelled and funds returned.
If a set is completed that encompasses a bet (for example a first set bet where the first set is completed) then the bet will stand.
In betting Spreads and Totals, if a tennis match is not completed because of a player retirement or disqualification, all wagers will be cancelled and funds returned.
If a tennis match is completed, all wagers stand.
A delay in the start of a match or a suspension will not affect any wagers, as long as play is resumed and the match completed.
In the event that a match does not go the expected number of sets, and officials shorten the match, the bets will still stand as long as an official winner is declared.
A change in playing surface or venue will not affect any wagers.
If a match is suspended anytime before full time is reached and not completed the same day, any bets on the outcome of the match are considered void and will be cancelled with monies refunded.
For all match and set wagers, the actual number of points played in a set will not affect how wagers are graded.
If a match is not completed, all money line, set, total match points, team total match points, and spread bets will be cancelled and monies refunded.
For individual set bets, if the set is completed, then bets made on that specific set are valid and will have action.
If the venue of a match is changed, all wagers stand.
The bet refers to the final score in sets.
The bet refers to the winner of a specific set in a match. The respective set must be completed for bets to stand.
The start of a race is defined as the signal to start the warm-up lap. In order for wagers to have action, drivers must start the race.
Wagers will be graded at the time of the podium presentation. Subsequent penalties/demotions will not affect the grading of wagers.
Any qualifying wagers have action once a driver starts qualifying. Drivers must start qualifying for action to occur on qualifying bets. Subsequent penalties/demotions will not affect the grading of wagers.
In race matchups, both drivers must start the race in order for a bet to be have action.
In race matchups, in the event neither driver finishes the race, the driver who completed more laps will be deemed the winner.
If both drivers completed the same number of laps, wagers will be graded as a push and have no action.
Subsequent penalties/demotions will not affect the grading of wagers.
Championship wagers will be graded after the final race of the season and will not be affected by subsequent penalties/demotions.